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How Freelancers Accept Orders and Corresponding Order Status
By OpenTaskAI profile image OpenTaskAI
3 min read

How Freelancers Accept Orders and Corresponding Order Status

This article includes details freelancers need to pay attention to when receiving an order, how to handle disputed orders and the order status! How to Start Your Order: 1. Login in & Post a Gig: Make sure you have registered with OpenTaskAI and have posted a Gig! You can learn

This article includes details freelancers need to pay attention to when receiving an order, how to handle disputed orders and the order status!

How to Start Your Order:

1. Login in & Post a Gig: Make sure you have registered with OpenTaskAI and have posted a Gig! You can learn more through this link: https://medium.com/@OpenTaskAI/how-to-create-a-gig-using-the-publishing-infrastructure-for-seller-9f07dfbaf9bb

2. Order Notification: If a client is interested in your Gig, you will receive an email notification as well as a chat box notification.

3. Client Cancels Order: The client can cancel your order at any time in this status, so having the customer fill in their requirements is a critical step for the order.

4. Start Working on Your Order: The client has filled in the requirements and the delivery time is automatically generated based on your Gig.
You need to complete your work within this period to ensure that the deliverables are submitted before the deadline! If you have any questions during the work period, you can directly ask the client through the chat box!

5. Submit Deliverables to the Client: There are several situations:

  • Overdue
  • Seriously Overdue: In this status, the client has the right to initiate a refund directly!
  • On-time submission

6. Wait for the Client to Review the Deliverables: Usually divided into the following three situations:

  • Client Rejects the Deliverables and Requests Revisions

You need to review and respond within 24 hours. If not, it will enter revision status after 24 hours. The new delivery date should be discussed between you and the client! If there are any other issues, please seek help from OpenTaskAI customer support!

  • The client Rejects the Deliverables and Requests a Refund:
    If you refuse the refund more than twice, the order enters the dispute status, to be fairly resolved by the OpenTaskAI Client service department!
  • Client Accepts the Deliverables: The order status is updated to “Completed”: The platform’s smart escrow contract automatically transfers the payment to your platform account!
  • Click “View Delivery History” to see the history of all deliverables.

7. Review Completed Orders
Check your order reviews promptly, and you can also leave a review for the Client!

If the client’s rating for this order is less than 4 stars, you can reply to the review.

About Your Orders Status:

View All Orders — Click “Orders” in the top right corner to view the status and classification of all your orders!

You can also click the “🌟” icon to favorite this order.

You can view your payment records in Profile — Billing and Payments.


About OpenTaskAI:
We are a global marketplace that connects AI freelancers and business needs. Our mission is to enable more people to achieve self-worth with AI tools.

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By OpenTaskAI profile image OpenTaskAI
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